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Anyone connected Toast POS to GHL Voice AI? Looking for how you handled it
I'm building an AI ordering system for a multi-location restaurant group here in Texas β Voice AI agent answering the phone, plus WhatsApp and web chat, all capturing orders into GHL.
The client's requirement is that orders don't just land in the CRM. They have to hit Toast POS so the kitchen gets the ticket in real time, same as if a cashier rang it in.
I know GHL has no native Toast integration β I've seen the request on the ideas board. What I'm trying to find out is whether anyone here has actually made it work anyway.
Specifically:
Did you go through Make or Zapier as middleware, or something else?
How did you get API access on the Toast side β full partner certification, or was the restaurant able to enable scoped credentials from their own account?
Were you able to write orders into Toast, or only read data out of it? This is the part I most need to confirm.
Roughly how long did the whole thing take?
Happy to share back whatever I learn once I get through it. Thanks in advance.